My life as a Courtesy Clerk

cashregisterskill:

Going old school and using paper bags. 

“no. It’s not okay if you use paper. It’s raining outside.”

….*hands them items* 

“you don’t have any other bags????”

“…uhm. No. We don’t.”

I typed up my 2 weeks notice two weeks ago, had it signed and ready to turn in and I just couldn’t do it. And it’s been good. Since then, my work(not even knowing i was going to quit) has continuously been using me as more than just a courtesy clerk. In the last 14 day I have had more than 40 hours in floral, had time on the checkstand and have stocked shelves. Most recently I found out that the day I turn 18, I will have whatever job in the store I want. My problem is that I’m moving about 300 miles away for school and although I could transfer if I wanted to, I’m not going to be. So I’m stuck pretending to be older than I am. Literally, if corporate were to come in the store and see me, I and many of the managers would be fired or be in strict seeing. 

I am quitting my job. I decided this due to the temperatures that my state has been getting that have made me ill at work and because I will be attending a university in the fall and need to not have a job to juggle. So. With that said. If any of you wonderful followers would like to take my place and make this blog better, message me and I will gladly hand it over. 

So my Front End Manager is seriously on the biggest power trip. Back story- she just became assistant FEM back in November and after picking on the actual FEM enough that manger stepped down to assistant FEM. Anyways, she’s really bad at keeping people in line and she’s rude to all of her employees under her. And this is actually hard for me to say because she’s the reason I have such good measures with the Store Managers. But it’s really about time she cools down. I’m not sure about your store but we have this think called SWEEPS where basically every hour you need to check the whole store for any messes, spills or anything that needs to be cleans, Examples: Coffee/dinning area/bathrooms/outside eating area/produce/grocery/lobby/break room. Every hour one courtesy clerk has to LOG A SWEEP which includes 3 clockings. This might not make sense, but it’s basically like signing a sheet every hour to say that you did something.

So last week she gave us a long letter that told us what we need to do while we are on Sweeps…. We were trained and told how to do sweeps. Now I must admit, out of the 10 courtesy clerks that CAN do sweeps only 2 of us did everything on that list regularly so that list was helpful(or should have been. non of the courtesy clerks actually changed their routine). Well for some reason this week too many people forgot to clock sweeps every hour(it was 2 people but we all get blamed). This morning she wrote a letter to us again and I personally feel she has now gone COMPLETELY OVERBOARD and is on a the biggest fucking power trip. This was her letter(please excuse my commentary…. I am pissed):

Dear Courtesy Clerks

            We have had a big problem with people missing sweeps (TWO PEOPLE! Yell at them). If we miss sweeps more than 2 we already are below our goal of 95% for that week (read your fucking sentence…. go back to GRAMMAR CAMP). Sweeps are monitored by not just the store but the main office. If you clock the sweep but do not sweep and someone slips and takes the store to court you will have to testify (I’ve actually been told by you that if we are busy and for some reason you can’t SWEEP the store, at least clock it so it looks like I did it…. SO YOU look good). PLEASE DO NOT MISS A SWEEP PLEASE Please…………..please?????). Try to clock the sweep twice an hour and don’t clock anyone else’s sweep unless they ask you or a manager approves (You told me TO BE SAFE to clock a sweep right after my scheduled time and if I’m clocked in BEFORE my scheduled time. ALWAYS FUCKING CONTRO-DICK-TING yourself. ). Don’t rely on anyone because they most likely will not have your back when facing termination (If you knew any of us you’d know that we are like a fucking family, one falls down, we help each other up. Maybe that wouldn’t happen if someone was going to court BUT I WOULD STICK UP FOR SOMEONE). If you miss 3 sweeps within a month and you sign the missed sweep paper that a manager gives you then you will be written up. The printed sweep report comes out every morning and is posted in the break room. The computer doesn’t lie so please take responsibility if you do miss a sweep (um actually DO YOU NOT REMEMBER? About a months ago for some reason our machine did not read ANYONE’S sweeps for 5 hours. You looked on the fucking camera… WE CLOCKED IT…. it may not happen often, but it does happen….). If you are having problems with clocking or sweeping the store see [FEM] and we will work something out to help you succeed. Remember we are all a team and have to work together to accomplish our goal.

Sincerely,

[FEM]